Smart-Insights Sisense Version Upgrade - Part 2

Scheduled Maintenance Report for Flixmedia

Completed

Afternoon All,

The scheduled maintenance for the Smart Insights production environment has been successfully completed.
The Sisense application has been upgraded as planned, and all services are now fully operational.

Our monitoring confirms system stability, and no further disruption is expected.
Thank you for your patience and understanding during this maintenance window.

Kind regards,
Jason
Posted Sep 12, 2025 - 14:10 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 11, 2025 - 10:15 BST

Scheduled

Good Morning All,

Please be advised that we have scheduled maintenance this morning as part of our bi-monthly Sisense application upgrade. This ensures the system remains patched, secure, and up to date, while also enabling access to the latest features, including the new Sisense AI dashboard capabilities.

Domain: https://smart-insights.flix360.com/

Maintenance Window
- Date: Thursday 1th September 2025
- Start Time: 10:00GMT
- End Time: 12:00 GMT

During this time, we will be upgrading the Smart Insights production environment. These updates have been successfully tested on our Alpha Staging environments and will be rolled out in a phased approach to ensure system stability.

We anticipate minimal service disruption during this period. However, should any issues arise, a rollback plan is in place to restore the system to its previous state.

Ifsan and the team will be actively monitoring for any issues during and after the upgrade.

For any questions or clarifications, please feel free to reach out to me directly.
Additional information can also be found here:
https://flix.atlassian.net/wiki/spaces/tech/pages/2071691265/September+2025+Smart+Insights+Sisense+Version+Upgrade

Kind regards,
Jason
Posted Sep 11, 2025 - 10:10 BST
This scheduled maintenance affected: Insights.