Internal Insights - Version Upgrade

Scheduled Maintenance Report for Flixmedia

Completed

Good afternoon all,

The scheduled bi-monthly upgrade of the Internal Insights production environment has now been completed successfully

Status: Completed
Completed: Thursday, 8 January 2026 at 16:45 GMT
Service: Internal Insights
Domain: https://internal-insights.flix360.com/

The upgrade to the Sisense application was carried out as planned to ensure the platform remains secure, fully patched, and up to date. This release also enables access to the latest features, including the new Sisense AI dashboard capabilities

No unplanned downtime was experienced, and no rollback actions were required. Post-maintenance monitoring has confirmed that all services are operating normally

Thank you for your cooperation

Kind regards
Jason
Posted Jan 08, 2026 - 17:00 GMT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 08, 2026 - 10:00 GMT

Scheduled

Good afternoon all,

Please be advised that scheduled maintenance has been planned for Thursday, 8 January 2026, as part of our bi-monthly Sisense application upgrade. This activity ensures the platform remains secure, fully patched, and up to date, while also enabling access to the latest features, including the new Sisense AI dashboard capabilities.

Domain:
https://internal-insights.flix360.com/

Maintenance Window

Date: Thursday, 8 January 2026

Start Time: 10:00 GMT

End Time: 14:00 GMT

During this window, we will be upgrading the Internal Insights production environment.

We anticipate minimal service disruption during this period. However, should any issues arise, a rollback plan is in place to restore the system to its previous state.

Ifsan and the team will be actively monitoring the platform during and after the upgrade to ensure stability.

This change has been reviewed and approved by our internal CAB team.
Additional information can be found here:
https://flix.atlassian.net/wiki/x/AQC-iw

If you have any questions or require further clarification, please feel free to contact me directly.

Kind regards,
Jason
Posted Jan 07, 2026 - 16:04 GMT
This scheduled maintenance affected: Insights.