Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 03, 2026 - 12:00 BST
Scheduled
Good Morning All,
Please be advised that we will be upgrading our real-time analytics platform from Startree v1 to Startree v2 to improve security, scalability, performance, and long-term platform support.
Start Time: Wednesday 3rd June 2026 12:00PM End Time: Thursday 4th June 2026 12:00PM
Expected Impact
Analytics & Data Ingestion (Pinot) - No expected downtime for data ingestion or analytics queries. - A temporary increase in query latency of less than 10% may occur during migration activities.
Alerting & Monitoring (ThirdEye) - Alerting services may be unavailable for up to 24 hours during the migration. - Some alerts may be delayed or not triggered during this period.
Risk Mitigation To minimise risk, we will:
- Run both environments in parallel prior to cutover. - Validate data consistency and platform performance throughout the migration. - Maintain rollback capability should any issues arise.
Benefits - Enhanced security and reliability. - Improved scalability and monitoring capabilities. - Better long-term platform support.
Further updates, including maintenance windows and cutover schedules, will be communicated in advance. For any questions, please feel free to contact me directly.